Frequently Asked Questions

Everything you need to know about shopping with Reformers Bookshop

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout for faster delivery.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund or exchange.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Afterpay and Klarna.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times are calculated at checkout based on the destination country and package weight.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey.